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Computers for families in need 

Are you a family in Manchester on a low income or claiming benefits?
Do you need a computer at home?

My Outsourced IT are offering a limited number of computers for eligible homes that needs one. They are for children who need one for school work or adults and families to experience the world of IT.

Click here for more information and to request a computer. 

Support in using the internet

Does the person you care for have internet access at home?
Would they like to gain skills and confidence in using it effectively?

Whether they have a smartphone, tablet, laptop or computer, free telephone support is available from Manchester City Council.

Support is given on a wide range of things from turning on a device to booking online supermarket shopping.

Simply text 07860 064 128 or email with the person’s name and area of Manchester where they live, and they will get back to you.

Coronavirus Updates

Guidance for Carers

We understand if carers are confused about the new Tier 3 coronavirus restrictions in Manchester and visiting the home of the person you care for. Under government exemptions, you can provide care or assistance to someone vulnerable in their home, and you can travel out of the area for caring responsibilities.

Benefits Blog 

We have updated the benefits blog on our website. Find out more about the government’s new Warm Homes discount scheme, the Green Homes Grant, employment and support allowance, and the coronavirus job support scheme.

Mental Health Support 

As coronavirus restrictions change and we are about to go into the winter months, we understand if you are feeling anxious or overwhelmed. You are not alone and there is support out there for you.

Greater Manchester Mental Health NHS Foundation Trust:
0800 953 0285 (24/7 helpline)

Manchester Mind Adult Listening Service:
0161 769 5732 (Monday – Friday, 10am – 2pm)

The Silver Line:
0800 470 8090 (a confidential, free helpline for older people across the UK, 24/7)

You can also talk to other carers at various online forums, or join Mobilise, a free online community for unwaged carers including access to virtual cuppas and daily/weekly emails. 

FREE resources for people with learning disabilities

Do you care for someone with learning disabilities? Mencap have some useful information and accessible resources on their website about coronavirus, including easy to read documents explaining the rules of the three tiers.


Manchester Local Offer 
(0161 234 1946)

Coronavirus information and advice for SEND families, including education updates, stuff to do, emotional wellbeing, IASM helpline, and finance and benefits –

Silver Line 
(0800 470 80 90)

A confidential, free helpline for older people across the UK. Open 24/7.

Kooth – free online counselling and emotional well-being support for children and young people in Manchester

Manchester Community Central – advice and guidance including info on how to volunteer with groups responding to (COVID-19).
BAME communities – information for Black, Asian and Minority Ethnic (BAME) communities during the Coronavirus (Covid-19) pandemic.
Women’s Aid – women and children at risk of domestic violence at home during the coronavirus crisis. 
Greater Manchester Police – information regarding the impact of Coronavirus on areas such as: Courts and tribunals, visas and temporary residents, funerals and places of worship etc.

Greater Manchester Mental Health 
(01204 483071) 

A 24/7 helpline for anyone suffering from poor mental health and their carers.

One Education – Putting Children First
(0161 276 0118)

A helpline for parents/carers of children and young people with Special Educational Needs and Disabilities and for Early Help professionals within Manchester. Monday – Friday, 1pm – 3pm.

Public Health England – update their Coronavirus blog page daily.

Buzz – Manchester Health & Wellbeing Service – useful information, resources and helplines around a wide variety of mental health topics.

Sign Health  BSL information on coronavirus.

CarersUK – advice and guidance for carers.  

Doctors of the World – information about COVID19 in a number of languages.

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